ISO 9001

ISO 9001:2015 is an international standard that gives requirements for an organization’s Quality Management System.

The objective of ISO 9001:2015 is to provide a set of requirements that, if they are effectively implemented, will ensure that your business moves on and on meeting consistent requirements of customers and within organisation.

The ISO 9001:2015 quality certification is based on the following seven fundamental quality management principles:

• Relationship Management
• Evidence based decision making
• Customer focus
• Leadership
• The engagement of people
• Process approach
• Improvement

A fully implemented ISO 9001 Quality Management System aims to deliver a consistent quality product/service and to enhance Customer Satisfaction. There is also a requirement to continually improve the effectiveness of the Quality Management System, for the benefit of the Organisation and Customers.

Benefits of ISO 9001

By implementing ISO 9001 Quality Management System, the whole Organisation can benefit. With the focus being on what is right for the Business and 'making ISO 9001 work for you'.

• Structures an Approach to Managing the Business – The ISO 9001 Model is an accepted framework, which can be tailored to any Organisation. The Company Manual (aka Quality Manual) defines how the business operates, and a set of measurable objectives defines its direction.
• Identifies Opportunities for Improving Efficiency and Saving Costs – With controlled planning, consistent processes and monitoring (KPI's), areas for improvements can be targeted.
• Reduces rework and wastage – With defined processes and monitoring, rework and scrap can be minimized.
• Increases Customer Satisfaction and Sales – By monitoring and reacting to Customer Satisfaction (not necessarily with questionnaires), existing Customers can be retained and new Sales can be developed. Improving efficiency can improve competitiveness, also some Customers require their Suppliers to be ISO 9001 Certified, leading to more sales.
• Improves Staff Motivation – Through defined roles, responsibilities, objectives, training, communication and empowerment, staff can be motivated to pull together.
• Identifies Problems and their Solutions – The use of Preventive and Corrective Action to identify the cause of problems, and take action to prevent occurrence/recurrence, helps develop better Business Practices.
• Improves Profitability – Quality and Profitability are interrelated. Using the management tools within ISO 9001 to improve quality, impacts on efficiency and hence can improve Profitability. This is through the various benefits outlined above.

Who is ISO 9001:2015 applicable to ?

Without satisfied customers, an organization is in peril! To keep customers satisfied, the organization needs to meet their requirements. The ISO 9001:2015 standard provides a tried and tested framework for taking a systematic approach to managing the organization's processes so that they consistently turn out product that satisfies customers' expectations.

How can ISO - Certification help you to get ISO 9001 Certification?

ISO - Certification will assist your organization in ISO awareness training, documentation, implementation, internal auditing and overall process optimization as per QMS ISO 9001:2015 standard. ISO - Certification is a result oriented professional training and certification service providers, offering systematic approaches to improve quality and effectiveness of the system and enhance the productivity by offering systematic approaches. Our main objective is to help you and your organization improve profitability, through better utilization of all of your resources.